Strategic Operational Resilience for Banking

Strategic Operational Resilience for Banking membahas strategi membangun ketahanan operasional bank dalam menghadapi gangguan bisnis, serangan siber, kegagalan sistem teknologi, krisis operasional, gangguan pihak ketiga, hingga tekanan regulasi dan risiko reputasi yang semakin kompleks. Perbankan modern tidak lagi cukup hanya berfokus pada pengendalian risiko operasional, tetapi juga dituntut mampu menjaga layanan kritikal tetap berjalan, pulih dengan cepat saat terjadi gangguan, serta mempertahankan kepercayaan nasabah dan stabilitas operasional dalam kondisi krisis.

Pendekatan operational resilience saat ini menjadi bagian penting dalam governance, risk management, business continuity, cyber resilience, dan strategic decision making. Oleh karena itu, penguatan operational resilience membutuhkan keterlibatan aktif Direksi, Komisaris, risk management, compliance, operasional, teknologi informasi, audit internal, dan seluruh unit bisnis agar bank mampu membangun organisasi yang tangguh, adaptif, dan siap menghadapi gangguan operasional di era digital.

TUJUAN & MANFAAT PELATIHAN

1. Peserta pelatihan dapat memahami konsep strategic operational resilience dalam industri perbankan
2. Peserta pelatihan dapat memahami perbedaan operational risk management dan operational resilience
3. Peserta pelatihan dapat memahami governance dan executive accountability dalam operational resilience
4. Peserta pelatihan dapat memahami penyusunan resilience framework dan impact tolerance
5. Peserta pelatihan dapat memahami strategi crisis management dan operational recovery
6. Peserta pelatihan dapat memahami pengelolaan cyber resilience dan third party resilience
7. Peserta pelatihan dapat memahami monitoring, resilience dashboard, dan resilience reporting
8. Peserta pelatihan dapat memahami pembangunan resilience culture dan continuous resilience improvement

MATERI PELATIHAN

1. Operational Resilience Framework for Banking

• Evolusi operational risk menuju operational resilience
• Prinsip operational resilience dalam industri perbankan
• Basel operational resilience principles dan regulatory expectation
• Integrasi operational resilience dengan ERM, GRC, BCM, dan cyber security
• Operational resilience maturity framework
• Strategic resilience roadmap

2. Governance & Executive Accountability

• Tone at the Top dalam resilience leadership
• Peran Direksi dan Dewan Komisaris dalam operational resilience
• Resilience governance structure dan cross functional coordination
• Executive accountability dalam operational disruption
• Strategic resilience policy dan operational oversight
• Resilience Steering Committee dan escalation framework

3. Important Business Services & Impact Tolerance

• Identifikasi Important Business Services (IBS)
• End-to-end business process mapping
• Interdependency mapping antar unit, sistem, dan vendor
• Penetapan impact tolerance dan resilience threshold
• Customer impact dan systemic impact assessment
• Prioritization of critical operations

4. Scenario Testing & Operational Stress Simulation

• Severe but plausible scenario analysis
• Cyber attack dan ransomware simulation
• Core banking system disruption scenario
• Third party service failure simulation
• Operational recovery testing
• Lessons learned dan resilience gap analysis

5. Crisis Management & Operational Recovery Strategy

• Crisis management governance
• Crisis decision making under pressure
• Strategic communication saat operational crisis
• Recovery coordination lintas fungsi
• Business Continuity Management (BCM) dan Disaster Recovery Plan (DRP)
• Post incident review dan continuous improvement

6. Cyber Resilience & Digital Operational Governance

• Cyber operational resilience framework
• Digital banking operational dependency risk
• Data privacy dan information security governance
• Technology failure dan operational disruption management
• Backup strategy dan recovery architecture
• Digital resilience oversight dan technology governance

7. Third Party & Outsourcing Resilience Management

• Third Party Risk Management (TPRM)
• Vendor resilience assessment
• Concentration risk pada cloud dan outsourcing provider
• Right to audit dan contingency arrangement
• Exit strategy dan vendor transition planning
• Monitoring third party operational dependency

8. Resilience Monitoring, Reporting & Dashboard

• Executive resilience dashboard
• Key Resilience Indicators (KRI) dan operational metrics
• Resilience self-assessment methodology
• Monitoring operational vulnerability dan resilience gaps
• Resilience reporting kepada regulator dan manajemen
• Risk based resilience investment prioritization

9. Building Resilience Culture in Banking

• Risk awareness dan resilience mindset
• Organizational resilience culture
• Accountability dan operational discipline
• Internal communication dan escalation culture
• Leadership role dalam resilience transformation
• Continuous resilience improvement strategy

10. Studi Kasus Strategic Operational Resilience for Banking

TARGET PESERTA PELATIHAN

• Direksi, Dewan Komisaris, enterprise risk management, operational risk management, compliance officer, internal audit, business continuity management, operational banking, digital banking, IT governance, cyber security, governance dan strategic management perbankan

METODE PELATIHAN

• Penyampaian konsep
• Diskusi kelompok
• Latihan
• Studi kasus

Untuk informasi pelatihan dapat menghubungi kontak kami di sini

Untuk informasi dan permintaan In house training, dapat dilihat di sini

Apabila anda tidak menemukan pelatihan yang anda butuhkan, silahkan melakukan permintaan pelatihan di sini